Rochards, North Carolina, United States, operates this website. For privacy requests, contact rotchardsllc@gmail.com. This notice covers website inquiries and the private business pipeline; a client agreement may provide additional terms for service delivery.
Information we collect
The inquiry form collects your name, email, optional phone and business name, store URL, selected platform, business stage, operating-capital and sales ranges, and the goals you enter. We record your consent, submission time, inquiry reference and URL campaign parameters. Please avoid including personal or confidential data in URL campaign parameters. Hosting providers may process IP addresses, browser data and security logs to deliver and protect the site. Team access uses ChatGPT sign-in and receives the signed-in account’s identity and email.
Why we use it
We use information to assess service fit, respond to inquiries, prepare consultations, maintain business records, prevent abuse and meet legal obligations. Where a legal basis is required, these purposes rely on steps toward a contract, legitimate interests in running and securing the business, applicable legal obligations, or consent where required. The form authorizes contact about your inquiry only, not unrelated marketing.
Qualification and human review
We assign a simple review-priority score using the operating-capital range and whether you already sell online. It helps organize the pipeline. A person decides whether to offer services; the score does not make a binding decision or predict business success.
Who receives information
Authorized Rochards personnel and service providers may process information as necessary for hosting, secure storage, communication, scheduling and business administration. This site uses OpenAI Sites hosting and its underlying infrastructure. Booking through Calendly provides your booking information directly to Calendly and the host. We may disclose information to professional advisers or authorities where required, or to protect lawful rights. We do not sell inquiry information or use this version of the site for cross-context behavioral advertising.
Cookies and tracking
This version does not install a Meta Pixel, advertising tags or optional analytics cookies. The hosting and authentication services may use necessary cookies for sign-in, security and service delivery. Calendly’s separate booking page has its own cookie practices. If optional tracking is introduced, this notice and any required consent controls must be updated before it runs.
Retention and security
Our intended retention period for unsuccessful inquiries is 12 months after the last substantive contact, subject to legal obligations or a dispute hold. Relevant client and accounting records may be retained for up to seven years or longer where required. We use access restrictions and reasonable technical measures, but no transmission or storage system is completely secure. Do not send financial credentials or sensitive documents through this form.
Your choices and rights
You may ask us to access, correct or delete your inquiry information, withdraw consent where processing relies on consent, or stop contacting you. Depending on your location, you may also have rights to restriction, objection, portability, appeal or complaint to a privacy regulator. We may verify your identity proportionately and retain records where legally necessary. Withdrawing consent does not invalidate earlier lawful processing.
International processing and children
Service providers may process information in the United States or other countries. Applicable transfer safeguards must be used where required. This site is intended for adults seeking business services and is not directed to children under 18.
Updates
We will publish material changes here with a new effective date. Questions and requests can be sent to rotchardsllc@gmail.com.