OUR EXPERTISE

Every detail. One operating partner.

End-to-end support shaped around your store, your platform and your stage of business.

01

Product & market research

Evaluate demand, competition, sourcing options and unit economics before committing to inventory.

02

Sourcing & supplier coordination

Coordinate supplier communication, purchase planning and product documentation within an approved budget.

03

Storefront & catalog management

Build and maintain product listings, merchandising and the storefront experience across your agreed channels.

04

Fulfillment & inventory

Coordinate orders, fulfillment partners, inventory availability, returns and delivery issues.

05

Customer care & account health

Manage customer inquiries and operational issues, with attention to marketplace policies and seller performance.

06

Marketing & performance

Plan approved campaigns, review commercial performance and refine the operating plan using store data.

Five channels.
A focused strategy.

Amazon

Catalog, inventory, fulfillment coordination and seller operations.

Walmart

Marketplace listings, order workflows and fulfillment coordination.

Shopify

Brand storefronts, merchandising, customer experience and approved campaigns.

TikTok Shop

Product listings, shop operations and content-led commerce coordination.

eBay

Listings, pricing, customer care and dispatch workflows.

Platform eligibility and account approval remain subject to each platform’s rules. Rochards is an independent agency; platform names do not imply endorsement or certification.

A shared interest
in sound operations.

Our proposed commercial model shares defined net operating profit equally between the client and Rochards. The signed agreement sets out deductible costs, reporting, payment timing and responsibilities before work begins.

You fund approved business costs and retain ownership of your store. This is an operating business relationship. Capital is at risk, and sales, profitability and returns are not guaranteed.

YOUR NEXT CHAPTER

Build something
worth owning.

Discuss your business

A considered conversation. A clearly defined next step.